Swatches

Samples are available for most of the fabrics in the store. All samples included within a single sample purchase are fully refundable against a full fabric order within six months of the original sample order (should the fabric/s still be available)

When purchasing, just leave the sample order number in the comments section at check out for a full sample refund.

All samples are approx 3" x 3.5" and are clearly marked with both a description and item no.

Some lace samples with a pattern eg - a Guipure fabric with a flower design will often only include a single flower due to fabric cost per yard.

Should you require a sample fabric that does not have the sample option within the website, please email or call the store for availability.

*Sample exceptions include fabric panels, fabric borders and some laces, we will email you within 24/48 hours should a fabric not be available*

Taxes

Our business is run from our physical store on the Lower East Side in New York City. For this reason we must collect an 8.75% sales tax for purchases shipped to an address in New York State, but for shipments outside New York state, your purchase is tax-free.

Shipping

As an introductory offer from 27 November 2014 until 28 February 2015, USPS ground shipping within the US will be free, and there will be a flat rate of $40 for all ground international shipments.

Should you wish for your fabric to be expedited or shipped overnight,  please email the store after placing your order, so that we can calculate any additional charges.  

Every effort will be made to ship your purchase within 1-2 business days from receipt of your order Monday through Friday.

Customs, Duties, and Taxes


The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.

To avoid a delay in receiving your order from customs, consider the following:

Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.

Reordering

Our fabrics are very unique and sourced from mills that are inaccessible to most other stores and suppliers. Because of the one-off nature of our products, we cannot guarantee that you will be able to reorder more of a fabric you have purchased in the future.  Please do contact the store if you wish to enquire about the possibility of sourcing additional fabric, and we will do our best to help.

Canceling Orders

We cannot accept a cancellation of an order once the fabric has been cut. If you wish to cancel an order, please email mendelgoldbergonline@gmail (or call the store on (212) 925-9110) and state clearly in the subject line that you wish to cancel the order, quoting the order number you received in your email confirmation and we will quickly respond and let you know if we can accommodate your request. 

Returns

Our fabrics are available in limited quantities, and such great care is taken by our staff in the store to verify, cut, pack and ship your purchase carefully, that we do not accept returns under any circumstances.

Color accuracy

The images on the website are captured as accurately as possible. All items will note the pantone color of the various fibers and colors used, and are measured under a neutral light source and verified with a physical pantone color book.  If we feel the images and accompanying notes need to be clarified further, you will see additional information included with the product listing.

Availability

We make every effort to ensure that fabrics listed on the web site are available, but given the limited quantities of most,  it is very occasionally possible that you will order an item that has just been sold in our store and is no longer available. In such circumstances we will notify you immediately and issue a complete refund as quickly as possible.

Sources

Mendel Goldberg's business is unique globally because of our relationships with the suppliers of couture fabrics to the fashion industry. Many fabrics will be recognizable from current runway collections from major designers, but with a limited number of exceptions, the fabric will not identify, nor are we permitted to advertise the designer for whom it was produced. 

Fiber Content

Due to the nature of sources of our fabrics, it is not always possible for us to be specific regarding the fiber content of the material, but where we do have this information, it will be included in the detailed product description.